Privacy Policy

The ALOA website – Logistics Consulting in Customs Operations is owned by ALOA, who acts as the data controller of your personal information.

We have implemented this Privacy Policy to outline how we process information collected by ALOA – Logistics Consulting in Customs Operations, which includes the reasons why we must collect certain personal data about you. Therefore, you should read this Privacy Policy before using the ALOA – Logistics Consulting in Customs Operations website.

We are committed to the protection of your personal data and assure its confidentiality and security.

Personal Information We Collect:

When you visit ALOA – Logistics Consulting in Customs Operations, we automatically collect specific information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and information about how you interact with it. We refer to this automatically-collected information as “Device Information.” Furthermore, we may collect personal data that you provide to us (including, but not limited to, name, surname, address, payment information, etc.) during registration to fulfill the agreement.

Why Do We Process Your Data?

Our highest priority is customer data security, and as such, we process only the minimal user data needed, and only to the extent absolutely necessary to maintain the website. The automatically collected information is used solely to identify potential abuse cases and compile statistical information about website usage. This statistical information is not aggregated in such a way that would identify any particular user of the system.

You can visit the site without revealing who you are or providing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use some of the website’s features, receive our newsletter, or provide other details by filling out a form, you may provide us personal data, such as your email, name, surname, city of residence, organization, and phone number. You can choose not to provide your personal data, but you may not be able to take advantage of some of the website’s features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users unsure about what information is mandatory are welcome to contact us at jdhernandezr@aloa.com.co.

Your Rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.
• Rights in relation to automated decision-making and profiling.

If you wish to exercise these rights, please contact us using the contact information below.

Moreover, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Also, please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Websites:

Our site may contain links to other websites not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information Security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal data in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal Disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information:

If you wish to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to 

jdhernandezr@aloa.com.co.